Tierra Viva Machu Picchu Hotel

Location of the hotel is very nice, along a quite street a short walk from the busy area. The Urubamba river flows right next to it in a beautiful setting with mountains around it. The bus stop for Machu Picchu is a 5 minute walk down the street. Lobby is modest but nice; the on-site restaurant is a good option for dining in after a long day out, although the menu is somewhat limited. Staff is very professional, courteous and helpful. One of the staff members will meet you at the train station on arrival to assist with baggage; same on departure. The Superior room is a much better option than the Standard room with lot more space, a separate sitting area and view of the river and surrounding mountains. Rooms are clean, bathroom is well equipped and hot shower is comfortable. Couple of local beers and soft drinks are complementary in the room mini fridge. Buffet breakfast is included in the price and is pretty good with made to order eggs and waffles.

A good place for doing Machu Picchu Park from Aguas Calientes because you're only a few blocks from the bus pickup spot. The restaurant is good, for breakfast and other meals, and the rooms are comfortable. The staff is particularly nice and helpful. We did a morning visit to the park and got caught in some rain. On our return to pick up our luggage, they let us use a spare shower (probably available for staff) to clean up and put on dry clothes, for no extra charge. That was much appreciated!

This was the best hotel ever! They sent an whatsapp message asking my train time in order to have someone from the hotel there waiting to carry our luggage. Our bedroom was exactly as the photos showed and with an amazing view to the river! The shower had a good pressure and had hot water. The breakfast offered a wide variety of fruits, bread, jam, juices, yogurt, coffee etc. The hotel is well located and it's close to the bus stop that take you to Machu Picchu. They have a great restaurant and there were always coca and muña teas available at the reception or they offered to take up to our room as well. The hotel provided towels for free to be used at the thermal waters. The surroundings are safe and you can walk on the streets at any time. As we visited Machu Picchu in the morning, we checked out and left our luggages in the hotel. They kindly had someone from the hotel at the train station with our luggages so we didn't need to go back there only to take them. The best service ever!

The location of the property is perfect with an amazing view and very spacious and comfy rooms. The room has all necessary facilities and the breakfast was decent.

Staff were excellent. Edgar/Carmen/Deitmaar in particular! Edgar made us feel welcome by sending a message on Whats App. Made us feel special and NO other hotel personalizes such a thing before arriving into a new country/location. Including greeting us at the train station! Big positive differentiator. Top class.