Tierra Viva Machu Picchu Hotel

This was the best hotel ever! They sent an whatsapp message asking my train time in order to have someone from the hotel there waiting to carry our luggage. Our bedroom was exactly as the photos showed and with an amazing view to the river! The shower had a good pressure and had hot water. The breakfast offered a wide variety of fruits, bread, jam, juices, yogurt, coffee etc. The hotel is well located and it's close to the bus stop that take you to Machu Picchu. They have a great restaurant and there were always coca and muña teas available at the reception or they offered to take up to our room as well. The hotel provided towels for free to be used at the thermal waters. The surroundings are safe and you can walk on the streets at any time. As we visited Machu Picchu in the morning, we checked out and left our luggages in the hotel. They kindly had someone from the hotel at the train station with our luggages so we didn't need to go back there only to take them. The best service ever!

The bellboy from the hotel picked our luggage up from the train and took us to the hotel. We stayed at the top floor and and a huge balcony overlooking the mountains of Machu Picchu. The room was also huge, with a fridge and some complimentary drinks (on the house!). Very thoughtfull, because that is what u want when u arrive at a hotel, instead of looking for convenience stores to look for water etc. The breakfast was also very good, with lots of options. We stayed in several hotels during our trip in Perú, but this hotel was by far the best. Everything was just more than we expected.

Staff were excellent. Edgar/Carmen/Deitmaar in particular! Edgar made us feel welcome by sending a message on Whats App. Made us feel special and NO other hotel personalizes such a thing before arriving into a new country/location. Including greeting us at the train station! Big positive differentiator. Top class.

Super friendly and helpful staff. Very good bed and shower. Location was OK (close but down the road 5min which was not “perfect”, being super critical here because it is close).

Clean, large room, comfortable bed. Lovely modern bathroom with hot water all the time. Air conditioning. Room service. You could opt out of having daily cleaning and daily towel change which is eco friendly. Complementary water and hair dryer. Laundry service and room service available but additional. The location was perfect being in macchu piccu town and only a short walk from the start of the walk up, as well as the bus station and train station.